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Virtual or In-Person Cancellations Policies

Thank you for making an appointment with the Couples Counseling Center!


The policy below refers to how we handle cancellations.


If circumstances require you to cancel a virtual or in person appointment


7+ days from scheduled appointment date: Full Refund


4-6 days from scheduled appointment date: Partial (50%) Refund


0-3 Days from scheduled appointment: (no show or no written cancellation): No Refund


In the event that the Couples Counseling Center cancels appointment due to unforeseen circumstances your appointment will be rescheduled for another time agreeable to all parties.


Please Note:  Unless otherwise stated virtual or in person counseling sessions run for 55 minutes. Please allow up to 15 minutes for virtual or in person sessions to begin. You will still receive your full 55 minutes as scheduled even if sessions begin up to 15 min later than scheduled.

**The $99 Couples Comprehensive Assessments are non-refundable. Once purchased, couples cannot be refunded for the assessment under no circumstances.**

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